I am pleased with my service and I very much appreciate working with Tyler. He, though very busy, took care of me and informed me promptly that service was complete.

Took my car in for possible warranty work for transmission issues. Took about a week and no response from Omar, which seemed like pretty nice fellow. Also got me a loaner which turned south due to rock hitting windshield on first day. Notified by message to Omar immediately, but again no response. After the week, dealer found no issue with my car (nornal according to gm) even though not shifting in last gear (this was new 2023 car bought at this dealership). Now the cracked windshield was arranged to get replaced with new but my insurance didn't cover, dealer denied aftermarket replacement and had to be oem (which I understood), but again was not notified by dealer nor Omar. Found out next day by Installer. Now glass is costing me over $1k to replace, no warranty work on my car, and this was the .most expensive rental car from a dealer I have ever had. Can't even make payments. Sigh...

Daniel is great at what he does. Every knowable about what work they are going to do. He has been our service advisor for several years.

I took my ct4 to Findlay Cadillac for service. I received great service at affordable prices. Joe Byington did a great job taking care of my service needs!

Very professional young lady we were looking for a new Escalade or used one. She found a 25 Escalade for us. It met our price and we made the deal. Thank you very much, Courtney.

Service department was very helpful in working with us and dealing with issues through a 3ed party warranty.

I bought a used car from the dealership. The sales experience was great. The salesperson Priceline was good at communication but as soon as the purchase agreement was signed I have been ghosted completely. It's been 2 weeks. My temporary registration is about to expire and I still do not have any paperwork to get my registration of my vehicle started. I have tried reaching out to the dealership, the finance manager, Steve or Bryce but so far I have not heard back anything. Hoping this post and review will get some traction

Findlay Cadillac is always so helpful and caring. I love working with Daniel. He has been my service specialist for years. Everyone is very professional I won’t buy anywhere else

Sharon is my go to person at Findlay. Sharon is very knowledgeable, kind and helpful. Joe Lascola

We went to test drive the Cadillac Optiq on Thursday and Morgan was the sales person who helped us. She was great! I hate dealing with pushy sales people but she was very helpful without being pushy. She was also very responsive after the purchase, as we had some questions about the operation of the auto. Morgan is very helpful, courteous and responsive to our calls and questions. Thank you Morgan!

We wanted to test drive a car on Saturday. I don’t like salespeople in general, as so many are annoying! However, a responsive, kind, and very likable woman approached us. Morgan was good at listening, very respectful, incredibly knowledgeable, and fun! We drove off the dealership with our new Optiq! Between Morgan and Ronnie (the finance guy), it was a dream experience! I would recommend Findlay Cadillac to anyone who will listen! If you visit, look for Morgan! She is the best!

Great customer service. Made a difficult situation happen. I highly recommend him. I purchased a new vehicle over the phone and internet. It went very smoothly.

Joe at Findlay did a great job servicing my XT5. Key to me, outside of competent mechanics, is good communication. Joe followed up throughout the maintenance to keep me apprised of status. He also worked hard at keeping my bill as low as possible - greatly appreciated!

Sharon is always on top of her game when it comes to supplying a loaner vehicle when your personal vehicle is in for service......outstanding customer service!

I truly hate these rating deals and I usually don’t fill them out but Justin deserves it, The service we received from Justin was the best we have ever received I have purchased over fifty cars and trucks in my lifetime.