Service department was very helpful in working with us and dealing with issues through a 3ed party warranty.

I bought a used car from the dealership. The sales experience was great. The salesperson Priceline was good at communication but as soon as the purchase agreement was signed I have been ghosted completely. It's been 2 weeks. My temporary registration is about to expire and I still do not have any paperwork to get my registration of my vehicle started. I have tried reaching out to the dealership, the finance manager, Steve or Bryce but so far I have not heard back anything. Hoping this post and review will get some traction

Findlay Cadillac is always so helpful and caring. I love working with Daniel. He has been my service specialist for years. Everyone is very professional I won’t buy anywhere else

Sharon is my go to person at Findlay. Sharon is very knowledgeable, kind and helpful. Joe Lascola

We went to test drive the Cadillac Optiq on Thursday and Morgan was the sales person who helped us. She was great! I hate dealing with pushy sales people but she was very helpful without being pushy. She was also very responsive after the purchase, as we had some questions about the operation of the auto. Morgan is very helpful, courteous and responsive to our calls and questions. Thank you Morgan!

We wanted to test drive a car on Saturday. I don’t like salespeople in general, as so many are annoying! However, a responsive, kind, and very likable woman approached us. Morgan was good at listening, very respectful, incredibly knowledgeable, and fun! We drove off the dealership with our new Optiq! Between Morgan and Ronnie (the finance guy), it was a dream experience! I would recommend Findlay Cadillac to anyone who will listen! If you visit, look for Morgan! She is the best!

Great customer service. Made a difficult situation happen. I highly recommend him. I purchased a new vehicle over the phone and internet. It went very smoothly.

Joe at Findlay did a great job servicing my XT5. Key to me, outside of competent mechanics, is good communication. Joe followed up throughout the maintenance to keep me apprised of status. He also worked hard at keeping my bill as low as possible - greatly appreciated!

Sharon is always on top of her game when it comes to supplying a loaner vehicle when your personal vehicle is in for service......outstanding customer service!

I truly hate these rating deals and I usually don’t fill them out but Justin deserves it, The service we received from Justin was the best we have ever received I have purchased over fifty cars and trucks in my lifetime.

My experience with Courtney and Findlay Cadillac from the beginning until driving my new Cadillac CT5 home was A+. I suggest anyone considering purchasing a new vehicle see Courtney at Findlay Cadillac before making a final decision.

Andrea was very helpful in the service department. Got my car fixed the same day. Smooth experience.

Awesome staff, friendly and efficient! I’ve bought two SUVs from them. Love Findlay Cadillac

Great service always. Bryan is helpful and knowledgeable. I highly recommend Findlay Cadillac. They are the best.

Do not use this dealership's service department for anything. This was the worst experience I have ever had at any dealership. Took them 5 days to look at my car then another 5 days to diagnose the problem and fix it. Lack of communication and disrespectful communication I received from this dealership was a huge problem. The problems I had with no communication or outrageous responses forced me to call Cadillac customer service and open a file with them. Once this was completed and Cadillac corp. was involved, I finally got a call from service manager. Again do not use them for anything. I will never go back here.